The books and services once purchased will not be refunded.
However, in case of purchase of reports, the amount could be adjusted with future purchases of reports subject to the non-use of assigned user id and password already received by you.
In case of books purchase, once hand delivered/couriered, replacement would be couriered from SIAM office within 4 working days from the date of receipt of damaged/defective book in our office from your end.
There will be no refund towards delegate fees paid for participation in conferences/Seminars/Workshop organized by SIAM
For any clarification, please write to firstname.lastname@example.org